Our Privacy Principles
Built on trust, transparency, and your control
Data Minimization
We only collect information necessary to provide our booking platform services and improve your experience.
Secure Processing
All personal data is encrypted in transit and at rest using industry-standard security protocols.
Transparent Use
We clearly communicate how we use your data and never sell or share it with third parties for marketing.
Your Control
Access, update, or delete your personal information at any time through your account settings.
Data Retention
We retain your data only as long as necessary to provide services and comply with legal obligations.
Privacy by Design
Privacy considerations are built into every feature and process from the ground up.
Information We Collect
Only what's necessary to provide excellent service
Account Information
- Name and contact details
- Business name and CAC certificate
- Realtor/Guest profile information
- Profile preferences and settings
Booking Data
- Property booking details
- Check-in/out dates and times
- Guest requests and communications
- Booking status and history
Usage Analytics
- Platform navigation patterns
- Feature usage statistics
- Error logs and reports
- Session information
Payment Information
- Paystack subaccount details
- Transaction and escrow records
- Commission splits (90/10)
- Refund and payout history
Your Privacy Rights
You have complete control over your personal information. Exercise your rights easily through your account or by contacting us directly.
Access & Portability
- • Download all your personal data
- • View what information we have
- • Request data in machine-readable format
Control & Deletion
- • Update information anytime
- • Delete your account completely
- • Opt out of non-essential communications